Gulf of Mexico Support Center opened to expand customer service capabilities in the Americas

Louisiana  31 January 2019 09:30

  • 21,000 square foot facility in Broussard, Louisiana provides blade repair, spare parts and technical support
  • Over 700 Leonardo helicopters in service across the Americas

Leonardo announced today that its comprehensive new Gulf of Mexico Support Center in Broussard, Louisiana is open. The 21,000 square foot facility provides blade repair, spare parts and technical support. Construction began in June 2017 on two acres near Highway 90. To celebrate the opening, Leonardo hosted customers and local government for a ribbon cutting ceremony.

The Gulf of Mexico Support Center is evidence of Leonardo’s commitment to expanding material and technical assistance across the Americas, where over 700 Leonardo helicopters are in service, and aligns with Company’s Industrial Plan aimed at strengthening the level of service worldwide. Customer feedback and growing market success were essential reasons for Leonardo to grow its footprint in the Gulf of Mexico area, allowing the Company to increase service to many of its regional customers including Arrow Aviation, Bristow, ERA, and PHI among others.

“Leonardo is investing in regional support that will bring increased service to our Americas-based customers. By localizing customer support in the Gulf of Mexico region, we will deliver the highest level of quality and service,” said Mike Hotze, Vice President of Customer Support and Training.

Additional Leonardo Helicopters Support Centers in the Americas are located in Philadelphia, Pennsylvania; Las Vegas, Nevada; and São Paulo, Brazil.